Terms of service

Terms of Service

Welcome to GARNIVO (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Acceptance of Terms

By using this website, you confirm that:

You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian
You are legally capable of entering into a binding agreement under applicable Indian law
The information you provide to us is true, accurate, and complete

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe these Terms have been violated.

2. Account Terms

If you create an account on GARNIVO , you are responsible for:

Maintaining the confidentiality of your login credentials
Restricting access to your account and devices
Ensuring that your account details remain accurate and up to date
All activities that occur under your account

You agree to notify us immediately at garnivooff@gmail.com if you suspect any unauthorized access or security breach related to your account.

We reserve the right to suspend or terminate accounts that are found to be fraudulent, misleading, abusive, or in violation of these Terms.

3. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

a) Pricing

We make every effort to ensure that pricing information is accurate. However, errors may occasionally occur. We reserve the right to correct pricing errors, inaccuracies, or omissions at any time without prior notice.

b) Payment

We accept payment through approved payment methods made available on our website. Orders will only be processed after successful payment authorization or confirmation, unless Cash on Delivery (COD) is offered and selected.

c) Taxes

Applicable taxes, including GST or other charges where relevant, may be included in the displayed price or added at checkout depending on your store setup.

We reserve the right to refuse or cancel any order if payment is not successfully completed or is flagged as suspicious.

4. Product Descriptions and Availability

We strive to ensure that all product information, images, specifications, descriptions, and pricing are as accurate as possible.

However:

Product colors may appear slightly different depending on your screen or device settings
Packaging, labeling, or minor product details may vary from images shown
We do not warrant that product descriptions or other content are completely error-free, current, or complete

All products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

5. Order Acceptance and Cancellation

Placing an order on our website does not automatically mean that your order has been accepted.

We reserve the right to accept, reject, limit, or cancel any order at our sole discretion, including but not limited to situations involving:

Product unavailability
Errors in pricing or product information
Suspected fraud or unauthorized activity
Issues identified with payment, delivery, or customer details

If your order is canceLled after payment has been made, the applicable amount will be refunded in accordance with our refund policy.

6. Shipping and Delivery

We aim to process and dispatch orders within 3 Days unless otherwise stated.

Important Shipping Terms:

Delivery timelines are estimates only and may vary depending on your location, courier performance, public holidays, weather conditions, or other external factors
Delays caused by third-party logistics providers are beyond our direct control
Customers are responsible for providing accurate shipping details at the time of order placement

We are not liable for delays, failed deliveries, or losses caused by incorrect address information provided by the customer.

For complete details, please refer to our Shipping Policy.

7. Returns and Refunds

Returns, replacements, exchanges, and refunds are subject to our Return and Refund Policy.

By placing an order, you acknowledge that:

Not all items may be eligible for return
Refunds may be subject to inspection, approval, and processing timelines
Certain items may be non-returnable for hygiene, safety, or other valid reasons

Please review our dedicated policy page for complete terms.

8. Intellectual Property

All content available on Garnivo, including but not limited to:

Logos
Brand name
Product images
Graphics
Website design
Text
Layout
Icons
Marketing materials

is the property of GARNIVO or its content providers and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, upload, transmit, or exploit any part of our website or content without prior written permission.

9. Prohibited Uses

You agree not to use our website or services for any unlawful, abusive, or unauthorized purpose.

Prohibited uses include, but are not limited to:

Violating any applicable law, regulation, or third-party right
Using the website for fraudulent or misleading transactions
Uploading or transmitting malicious code, viruses, or harmful software
Attempting to gain unauthorized access to our systems, accounts, or data
Interfering with the security or functionality of the website
Using our content, branding, or intellectual property without permission
Harassing, abusing, threatening, or harming other users or our staff

We reserve the right to investigate and take appropriate action in response to any prohibited use.

10. Third-Party Links and Services

Our website may include links to third-party websites, services, payment gateways, or tools for your convenience.

We are not responsible for:

The content, policies, or practices of third-party websites
Any transactions or interactions you have with third-party providers
Any damages or issues arising from your use of such services

Your use of third-party services is subject to their own terms and policies.

11. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except as required under applicable law.

We do not guarantee that:

The website will always be uninterrupted or error-free
Product listings will always be fully accurate
The website will be free of viruses or harmful components
Services will always be available at all times

To the fullest extent permitted by law, we disclaim all warranties not expressly stated.

12. Limitation of Liability

To the maximum extent permitted under applicable Indian law, GARNIVO , its owners, affiliates, employees, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

Use or inability to use our website
Delayed or failed deliveries
Product dissatisfaction, except where required by law
Unauthorized access to your information
Website interruptions or technical failures
Errors, omissions, or inaccuracies in website content

Our total liability, if any, shall not exceed the amount paid by you for the specific order giving rise to the claim.

Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless, GARNIVO , its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, losses, damages, costs, or expenses arising out of:

Your breach of these Terms
Your misuse of the website
Your violation of any law or third-party rights

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of or relating to the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Jhansi, UP, India.

15. Changes to These Terms

We reserve the right to update, revise, or replace these Terms at any time without prior notice.

Changes will become effective upon posting on this page with the revised Last Updated date. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.